| The Organisational Human Factor Benchmark© |
The human factor in an organisation is substantially linked to the fiscal outcomes
of a company. The first direct link is that on average 40% to 60% of a company’s
gross income is spent on payroll, not to mention training and development,
EAP and wellness-related costs. In addition, low productivity, poor service
delivery and staff turnover not only result in a potential loss of income but
also impede the ability of an
organisation to be competitive and therefore
might cause the
shrinking of market share and credibility.
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